Frequently Asked Questions
Q. I'd like to have an album designed by A Thousand
Words.  What do I do first?
A.  Email ginger@athousandwordsdesign.com to begin the
    process. We can then discuss what type of album you would
    like and any specific items you want to include.  Prices for
    desired options that are not included in the basic albums
    will be provided at this time.

Q. What will I need to provide A Thousand Words in
order to get started?
A.  Before work can begin on your digital photo album, we will
    need a disk containing the image files (the larger the file size
    the better), a signed release form, and a $50.00
    non-refundable deposit (check, money order, or PayPal).
    This deposit will be deducted from the final cost.

Q. How do I get the files on disk?
A.  If they are professional photos, your photographer should be
   able to provide you with a disk of your images.  If they are
   personal photos, email
ginger@athousandwordsdesign.com
   and we will walk you through the process.

Q. What if my photographer doesn't want to sign
the release form?
A.  We will be happy to contact your photographer to explain
    that the images will be used solely for the purpose of
    creating a digital photo album and nothing else.  If your
    photographer still refuses to provide a release form, A
    Thousand Words cannot use the images.     

Q. Ok, I've got the disk, the release form, and the
deposit.  What happens next?
A. Once A Thousand Words has received these items, we will
   begin designing your album.  We will email a "sneak preview"
   of a few pages within a week to see if they fit the idea you
   had in mind.  At that point we can make changes and
   adjustments according to your wishes and begin work on the
   rest of the pages. Once the designs are complete and you've
   given the OK, A Thousand Words will provide  you with
   the cost of your album, including any additional options you
   requested as well as shipping costs. Upon receipt of this
   amount, we will have your album printed and bound.

Q. How long does it take?
A. The time frame will vary based on your individual choices, the
   number of images provided, the number of pages desired, and
   the current workload  of the printing company.  We will give
   you an estimated time frame when all options are decided.   A
   Thousand Words will keep you informed as work is finished
   and if any problems  arise.